Mental Health Crisis Help

Community Mental Health offers walk in or call crisis 24 Hours a Day (Walk-in services are for those in immediate crisis and cannot wait for an appointment). Contact Us to get directions to the CMH Building. Crisis services provides crisis intervention, assessment, and screening for voluntary and involuntary psychiatric hospitalization.
Toll Free: 800.372.8460
Local: 517.346.8460
TTY: 517.267.7623
Mental Health Crisis
  • HCBS

 

 

HCBS FAQ 

What is the service array with Home and Community Based Services at CMHA-CEI?

Respite Services, Community living Services (CLS), Residential Supports, Skill Building, Customized Employment, Supported Employment, Supported Work Experience, Clinical Services, and Case ManagementClick for more Information

What is Adult Home Help?

A consumer may be eligible for AH services if they have Medicaid and require physical assistance with at least one activity of daily living. An individual who may qualify for AHH, must be assessed for AHH services before receiving CLS service from CMHA-CEI.

An example would be that an individual needs assistance with bathing and dressing. An AHH assessment would be completed through MDHHS and the individual may receive a few hours a week of adult home help assistance for showers and dressing.


Medicaid Definition

What is Adult Day Care? Is it covered by Medicaid?

Adult Day Care involves the day-time supervision of individuals in a group environment in a center or location. In Michigan, Adult day care is paid through the MI Choice waiver. This waiver is intended for seniors and individuals who are disabled who require a level of care consistent with that which is provided in a nursing home, but wish to remain living at home or in the community, such as in an adult foster care home or a home for the aged (similar to assisted living). In Clinton, Eaton and Ingham Counties, the MI choice waiver is operated by the Tri-County Office on Aging. For more information please visit their website.
TCOA
Medicaid Definition

What is Self Determination?

Self Determination – A support option for individuals that provides the ability to directly control their services, including to recruit, hire, schedule, and supervise staff.

Fiscal Intermediary (FI) – An entity designed to assist individuals who choose a self-determination option in choosing and maintaining services as defined in the individual's plan of service. The FI provides assistance with managing an individual's budget.


Medicaid Definition

What is Person Centered Planning?

Person-Centered Planning (PCP) enables individuals to identify and achieve their personal goals.

PCP is a way for people to plan their lives in their communities, set the goals that they want to achieve, and develop a plan for how to accomplish them. PCP is required by state law (the Michigan Mental Health Code (the Code)) and federal law (the Home and Community Based Services (HCBS) Final Rule and the Medicaid Managed Care Rules) as the way that people receiving services and supports from the community mental health system plan how those supports are going to enable them to achieve their life goals. 

The process is used to plan the life that the person aspires to have, considering various options—taking the individual’s goals, hopes, strengths, and preferences and weaving them into plans for the future. Through PCP, a person is engaged in decision-making, problem solving, monitoring progress, and making needed adjustments to goals and supports and services provided in a timely manner.

PCP is a process that involves support and input from those people who care about the person doing the planning. The PCP process is used any time an individual’s goals, desires, circumstances, choices, or needs change. While PCP is the required planning approach for mental health and I/DD services provided by the CMHSP system, PCP can include planning for other public supports and privately-funded services chosen by the person.


Medicaid Definition

What are Waivers?

Waivers are Medicaid Plans that are enhancements or additions to Medicaid State plan coverage for certain populations. There are specific eligibility criteria to be considered for a waiver plan.

Habilitation Supports Waiver (HSW) - To be eligible for HSW one must have a developmental disability (as defined by Michigan law); Be Medicaid-eligible; Be residing in a community setting; If not for HSW services, require intermediate care facility for individuals with intellectual disabilities ICF/IID level of care service; Choose to participate in the HSW in lieu of ICF/IID service; and Receive at least one HSW service per month.

Children Waiver Program - A Medicaid Benefit plan that provides services that are enhancements or additions to Medicaid state plan services for children under the age 18 with developmental disabilities who have challenging behaviors and/or complex medical needs and meet criteria for admission to an ICF/IDD.


Medicaid Definition

How is Quality Ensured?

CMHA-CEI has two Quality Advisors, in the Quality, Customer Services and Recipient Rights Department who are responsible for conducting annual provider site reviews to ensure compliance with regulatory and quality standards.

They use 3 tools; the State Office of Recipient Rights site-review, MSHN’s HCBS site-visit tool, and CMHA-CEI’s Quality & Compliance tool. Additionally, the Quality Advisors participate in several agency-wide work-groups inclusive of clinical and contracts staff, charged with insuring quality, communication, training, and support of internal and contract staff who provide residential, community living supports (CLS), and respite services to our consumers. Providers receive an orientation from clinical staff at the beginning of a contract, and have on-going support and direction from clinical staff and the Quality Advisors. Providers receive a quarterly newsletter from CMHA-CEI and Providers Meetings are held at least two times a year to provide additional support and direction.

Additionally, as concerns are brought our attention, additional checks and reviews are conducted (for fraud issues, Medicaid event verification, audit findings, etc.) through the compliance team.


What training is required of staff who provide residential, community living supports (CLS), and respite services?

Staff are required to complete Recipient Rights Orientation, First Aid Blood Borne Pathogens/Infection Control, HIPAA Privacy & Security, Person Centered Planning, Corporate Compliance, Limited English Proficiency, Cultural Competency, Environmental Safety, and De-Escalation Skills.

Additionally, staff who provide residential services are required to take CPR, Culture of Gentleness, and Basic Health and Medications. Staff are trained specifically to each consumer's individual plan of service, and may require additional training based on the consumer's needs.

 

 

 

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