Mental Health Crisis Help

Community Mental Health offers walk in or call crisis 24 Hours a Day (Walk-in services are for those in immediate crisis and cannot wait for an appointment). Contact Us to get directions to the CMH Building. Crisis services provides crisis intervention, assessment, and screening for voluntary and involuntary psychiatric hospitalization.
Toll Free: 800.372.8460
Local: 517.346.8460
TTY: 517.267.7623
Mental Health Crisis
  • Getting Started at CMHA-CEI
    Getting Started at CMHA-CEI
    CMHA-CEI offers programs designed to provide multiple services and supports to adults and children residing in Clinton, Eaton, and Ingham counties.  Call Central Access at (517)346-8318 for more information.


Person seeking services need to contact Central Access.

  • By Telephone:  Central Access can be reached by calling 1-888-800-1559 or (517)346-8318 between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday. If a person is hearing impaired, they can contact the Michigan Relay Center at 1-800-649-3777 or by simply dialing 7-1-1. The Relay Center will relay the call to us.
  • Walking In:  Walk-In hours are from 8:30 a.m. until 5:00 p.m., Monday through Friday. Central Access is located at 812 East Jolly Road Lansing, MI 48910.
When a person contacts Central Access, they will be asked several questions regarding their behavioral health needs and treatment history. These screening questions will help us determine if the person may meet CMHA-CEI's eligibility criteria for available services.

If the person appears to meet eligibility criteria, a face-to-face assessment will be scheduled with an appropriately qualified professional to confirm eligibility for our programs and services.

If we are not the appropriate agency to meet the person's behavioral health needs, staff will provide information about other treatment resources in the community.
Sliding Fee Schedule
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