Mental Health Crisis Help

Community Mental Health offers walk in or call crisis 24 Hours a Day (Walk-in services are for those in immediate crisis and cannot wait for an appointment). Contact Us to get directions to the CMH Building. Crisis services provides crisis intervention, assessment, and screening for voluntary and involuntary psychiatric hospitalization.
Toll Free: 800.372.8460
Local: 517.346.8460
TTY: 517.267.7623
Mental Health Crisis

Do you need assistance to help apply for Medicaid?

The goal of the Medicaid program is to ensure that essential health care services are made available to those who otherwise could not afford them. Through the Medicaid coverage you may be eligible to obtain the following;

  • Medical Assistance
  • Food Stamps
  • Cash Assistance
  • Child Development and Care
  • Nursing Home Assistance
  • Medicare Premium Assistance


There is a skilled DHS employee on site at the Jolly Road Building, 8:00-5:00PM and St. John’s office (Thursday and Fridays) 8:00-4:30PM, to carry out the following functions:

  • Medicaid eligibility determination and enrollment for New consumers who are not on Medicaid and/or ABW Consumers who receive in-patient care, or Bridges (crisis residential)
  • Spend Down: Obtain information on each consumer’s spend down threshold and ensure spend down information is recorded rapidly and Medicaid eligibility initiated promptly.
  • Works jointly with Case Managers, Supports Coordinators until we get all of those current consumers who can be enrolled in Medicaid.

Working closely with the DHS Worker, CMHA-CEI has hired two Reimbursement Eligibility Assistants that begin the process by assisting the consumer with completing the application, gathering data and present a fully completed application to the DHS worker to assist with the application review process. Their role is also to identify those consumers who might be eligible for Medicaid who have not enrolled and work with the Case Managers/Supports Coordinator and consumer to begin the application process. They can be found at the various locations assisting based on appointments and at hospitals with our consumers throughout the tri-county area. A full tracking system was developed to assist in tracking missing data and review points.

The other role of the Reimbursement Eligibility Assistant is to set review points to ensure that our consumers get the necessary paperwork back to DHS worker when a review is necessary for renewal and retaining Medicaid eligibility.

Currently the Jolly Road staff is located in our Crisis Intervention Department, Suite 111. You are eligible to make an appointment to see them from Monday-Friday, 8:00AM-5:00PM.

Contact Info:

Chris Amidon-Reimbursement Eligibility Assistant-(517) 346-8487

Suzanne Brisbois-Reimbursement Eligibility Assistant- (517) 346-8303

Brenda Hall-DHS Worker-Ingham County-(517) 346-9583

Ann Franich-DHS Worker-Clinton County-(989) 224-6729

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