Mental Health Crisis Help

Community Mental Health offers walk in or call crisis 24 Hours a Day (Walk-in services are for those in immediate crisis and cannot wait for an appointment). Contact Us to get directions to the CMH Building. Crisis services provides crisis intervention, assessment, and screening for voluntary and involuntary psychiatric hospitalization.
Toll Free: 800.372.8460
Local: 517.346.8460
TTY: 517.267.7623
Mental Health Crisis


The Community Mental Health Board of Clinton-Eaton-Ingham Counties (CMHB) was formed in 1964, initially as a federally funded community mental health center, serving Lansing.

The organization moved towards its current legal structure, when the Community Mental Health Board of Clinton-Eaton-Ingham Counties was created, under the authority of Public Act 54 and the Urban Cooperation Act. PA 54 was superseded in 1974 when the Michigan legislature enacted Public Act 258, the new Michigan Mental Health Code. This state legislation transferred greater levels of responsibility for mental health services from state to local government. The Mental Health Code, the law which governs all state and local mental health programs in Michigan, was most recently revised in late 1995 (and is continually revised) and has moved even more responsibility from the state to the local level.

Starting in the 1970s, the major theme that drove Michigan’s CMH system was de-institutionalization – allowing persons who formerly lived in state hospitals and DD centers, to live in the community. This theme provided the impetus for the transfer of thousands of Michigan residents from treatment in state facilities to treatment in their home communities, by the CMH system.

During the 1970s, CMH also added substance abuse services to the range of services offered.

The CMHB became a managed care organization with full management in the early 1980s. As a part of full management, CMHs assumed a number of managed care functions, in addition to those associated with our role as provider. These functions include: making determinations about the package of services that a consumer receives, resolving complaints and disputes, contracting with and paying contractors, ensuring compliance with federal and state requirements, making decisions as to how use funds that are saved by serving persons in more cost effective ways, and measuring and ensuring the performance of the system in a wide range of areas.

In 1998, the CMHB took on the care management role for the mental health component of the Medicaid program in addition to its “safety net” role in serving non-Medicaid consumers. In this care manager role, as a Prepaid Inpatient Health Plan (PIHP), they could no longer bill Medicaid for services provided, rather they received a monthly pre-payment for each Medicaid recipient living in this community. Substance Abuse Services was the exception and bill fee-for-service.

In 2002, a number of smaller CMHSPs were required to either affiliate or merge with other CMHSPs to form PIHPs which covered at least 20,000 Medicaid enrollees. As a result of this mandate CMHB became and authority now called the Community Mental Health Authority of Clinton, Eaton, and Ingham Counties and formed the Community Mental Health Affiliation of Mid Michigan with Gratiot, Ionia, Manistee, Benzie and Newaygo County CMHs.  

Code of Ethics

It is the responsibility of each member (employee, contractor, and Board member) of the organization to act in accordance with this code of ethics, supporting agency policies, and the accepted professional standards for their discipline.  Every member’s behavior should be guided by the values of dignity, justice, self-determination, service, and compassion.

We are committed to promote


  • by treating consumers, fellow employees, and all others with respect,
  • by respecting the privacy and confidentiality of the consumer and employees,
  • by protecting the relationship between the consumer and the service provider,
  • by respecting individuals’ cultures, beliefs, and traditions.


  • by encouraging consumers to take responsibility and participate in the development of treatment goals (to the extent possible) for their own mental health and quality of life,
  • by empowering consumer’s participation in decision making while maintaining reasonable, personal, and community safety (in accordance with the Recipient Rights Section of the Michigan Mental Health Code),


  • by recognizing mental health care as a right of each person,
  • by working for the good of the community through promotion of the mental health of members of the community, in collaboration with other mental health service providers,
  • by building a relationship with the community based on integrity and honesty,
  • by managing the mental health care resources of the community, recognizing that limited resources are shared equitably,
  • by working for financial stability within CMH-CEI so that it can carry out its mission.


  • by acting in a professional manner and constantly striving to improve the quality of service.


  • by treating others with care and sensitivity.

Privacy Notice

icon Notice of Privacy Practices 

This notice describes how protected health information about you may be used and disclosed and how you can get access to this information.  Ensuring the privacy of our consumer's protected information is a top priority at CMHA-CEI.

If you have any questions or concerns, please contact our Privacy Officer, Stefanie Zin at (517) 346-8193.

Clinical Philosophy

To provide the core principles on which the clinical philosophy of Community Mental Health Authority of Clinton, Eaton, and Ingham Counties (CMHA-CEI) is based. These principles apply to the services and supports directly provided by CMHA-CEI as well as those purchased by CMHA-CEI. Although CMHA-CEI will strive to serve persons with a broad range of mental health and substance abuse needs, the organization has a primary commitment (as per statutory guidance provided by the Michigan Mental Health Code) to persons with serious and persistent mental illness or an impairing personal life crisis, children who are seriously emotionally disturbed, and persons with significant developmental disabilities.


icon CMHA-CEI Vision and Mission

The Community Mental Health Authority of Clinton, Eaton, and Ingham Counties holds this vision of a community:

  • A community in which any person with a mental health need has access to a wide range of resources to allow him or her to seek his or her desired quality of life and to participate, with dignity, in the life of the community, with its freedoms and responsibilities.
  • A community defined by justice for persons with mental health needs.


CMHA-CEI's mission is to fulfill two complementary but distinct roles in realizing this vision:

Behavioral healthcare provider – Providing, directly and through partnerships, a comprehensive set of person-centered, high quality, and effective behavioral health and developmental disability services to the residents of this community.

Advocate, catalyst, thought leader, and convener – Fostering the transformation of all aspects of community life, eliminating inequities, and promoting the common good for all, especially for persons with mental health needs.

Organizational Structure Description

CMHA-CEI is a public governmental body, formed by the County Commissions of Clinton, Eaton, and Ingham Counties, with a 12 member board of directors appointed by the County Commissions of all three counties. There are currently seven representatives of Ingham County, three representatives of Eaton County, and two representatives of Clinton County on the Board.

The Executive Director of CMHA-CEI reports to the Board of Directors. Upper Management reports to the Executive Director. The organization has over 900 employees and serves approximately 10,000 lives over Clinton, Eaton, and Ingham Counties.

2016 2017OrgChart

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