Mental Health Crisis Help

Community Mental Health offers walk in or call crisis 24 Hours a Day (Walk-in services are for those in immediate crisis and cannot wait for an appointment). Contact Us to get directions to the CMH Building. Crisis services provides crisis intervention, assessment, and screening for voluntary and involuntary psychiatric hospitalization.
Toll Free: 800.372.8460
Local: 517.346.8460
TTY: 517.267.7623
Mental Health Crisis

We have compiled a list of terms and their definitions to better help you when looking at documents and services of the Community Mental Health agency. To navigate the CMHA-CEI Dictionary simply click the first letter of the word you would like to look up and you will be taken to that part of the alphabet.




ABW Abbreviation for Adult Benefit Waiver
ACA Abbreviation for Affordable Care Act
Access The entry point to the Prepaid Inpatient Health Plan (PIHP), sometimes called an “access center,” where Medicaid beneficiaries call or go to request mental health services.
Access, Assessment and Referral Abbreviated AAR

Determines the need for substance abuse services and will assist in getting to the right services and  providers.
ACMRDD Abbreviation for for Accreditation Council for Services Mentally Retarded and Other Developmentally Disabled Persons
ACSW Abbreviation for for Academy of Certified Social Workers
ACT Abbreviation for Assertive Community Treatment

The treatment staff (psychiatrist, nurse, case manager, therapist and/or supportive employment and sometimes others), based on the need of the consumer, which goes to the consumer to provide treatment.
ADA The Americans with Disabilities Act gives civil rights protections to individuals with disabilities similar to those provided to individuals on the basis of race, color, sex, national origin, age, and religion. It guarantees equal opportunity for individuals with disabilities in public accommodations, employment, transportation, State and local government services, and telecommunications.
ADC Abbreviation for Aid to Dependent Children
ADL Abbreviaton for Advanced Daily Living Skills

Training in self-care, cooking, housekeeping, and other skills needed in daily living, to enable consumers to function more independently.
Administrator The person appointed by the court to handle the estate of someone who died without a will, with a will but no nominated executor, or the executor named in the will has died, has been removed from the case or does not desire to serve. If there is a will but no available executor, the administrator is called an "administrator with will annexed."

The procedure is that if an estate must be probated (filed and approved by a court) then someone (usually a relative or close friend) petitions the court in the appropriate county (usually where the late lamented last lived) for appointment of a particular person as administrator.
Adult Benefits Waiver The Adult Benefits Waiver (ABW) provides health care benefits for certain low-come adult residents, ages 19 through 64. ABW mental health and substance abuse coverage is limited both in scope and amount to those that are medically necessary and conform to professionally accepted standards of care consistent with the Michigan Mental Health Code.
Adult Mental Health Services Abbreviated AMHS

Adult Mental Health Services is the program within CEI-CMH that serves adults with severe and persistent mental illnesses.  AMHS also includes the Crisis Services Department, which provides screening and triage for persons requiring stabilization and/or psychiatric hospitalization.
AFC Abbreviation for Adult Foster Care
AMHS Abbreviation for Adult Mental Health ServicesApplied Behavior Analysis
ABA ABA is an evidence-based approach that seeks to teach adaptive behaviors and reduce the frequency of challenging behaviors. It includes multiple assessment strategies to understand the relationship between environment and behavior.
ARC Abbreviation for Association for Retarded Citizen
Asperger Syndrome Abbreviated AS

An autism spectrum disorder without cognitive impairment or speech delays. Individuals with AS typically experience impairments in social interaction and pragmatic language, and unusually have intense areas of interest and some ritualized or rigid patterns of behavior.
Assertive Community Treatment Abbreviated ACT

Provides basic services and supports essential for people with serious mental illness to maintain independence in the community.  An ACT team will provide mental health therapy and help with medications. The team may also help access community resources and supports needed to maintain wellness and participate in social, educational and vocational activities.
Assessment Assessment includes a comprehensive psychiatric evaluation, psychological testing, substance abuse screening, or other assessments except for physical health, conducted to determine a person’s level of functioning and mental health treatment needs.
Assistive Technology Assistive Technology includes adaptive devices and supplies that are not covered under the Medicaid Health Plan or by other community resources. These devices help individuals to better take care of themselves, or to better interact in the places where they live, work, and play.
Autism Autism is a complex, lifelong neurobiological disorder that is part of a group of disorders known as autism spectrum disorders (ASD). It is four times more common in males and occurs in all racial, ethnic, and social groups. Autism impairs a person’s ability to communicate and relate to others. It is also associated with rigid routines and repetitive behaviors. Characteristics can range from mild to severe.
Autism Spectrum Disorders (ASD) Abbreviated ASD

Autism Spectrum Disorders are a set of disorders that include autism, Asperger syndrome(AS), and Pervasive Developmental Disorder Not Otherwise Specified (PDD-NOS). All individuals with ASD demonstrate difficulties in the areas of communication and social interaction. Individuals with ASD also exhibit restricted or repetitive behaviors or interests. The expression of ASD characteristics vary among individuals


BA Abbreviation for Bachelor of Arts
BC/BS Abbreviation for Blue Cross/Blue Shield
BCU Abbreviation for Bridges Crisis Unit
Behavior Management  Review If a person’s illness or disability involves behaviors that they or others who work with them want to change, their individual plan of services may include a plan that talks about the behavior.  This plan is often called a “behavior management plan.” The behavior management plan is developed during person-centered planning and then is approved and reviewed regularly by a team of specialists to make sure that it is effective and dignified, and continues to meet the person’s needs.
Behavioral Healthcare An encompassing term including assessment and treatment of mental and/or psychoactive substance abuse disordersBeneficiaryAn individual who is eligible for and enrolled in the Medicaid program in Michigan.
Bridges Crisis Unit Short term residential to stabilize persons experiencing an episode of mental illness.
BS Abbreviation for Bachelor of Science


CA Abbreviation for Substance Abuse Coordinating Agency. The CAs in Michigan manage services for people with substance use disorders.
CAADC Abbreviation for Certified Advanced Alcohol and Drug Counselor
CADA Abbreviation for Council Against Domestic Assault
CADC Abbreviation for Certified Alcohol and Drug Counselor
CAHA Abbreviation for Capitol Area Health Alliance
CARF Abbreviation for Commission on Accreditation of Rehabilitation Facilities
Case Management A range of services provided to assist and support patients in developing their skills to gain access to needed medical, behavioral health, housing, employment, social, educational, and other services essential to meeting basic human services; linkages and training for patient served in the use of basic community resources; and monitoring of overall service delivery.  This service is generally provided by staff whose primary function is case management
Case Manager Also called Supports Coordinator, is a trained professional who helps coordinate a person’s overall healthcare treatment programs and support
CATA Abbreviation for Capital Area Transit Authority
CATS Abbreviation for Correctional Assessment and Treatment Services
CAUW Abbreviation for "Capital Area United Way Inc"
CCC Abbreviation for CMHA CEI’s Community Care Clinic
Substance Abuse Care Coordination Center
CCCC Abbreviation for CMHA CEI’s Clinton County Counseling Center program
CCJ Abbreviation for Clinton County Jail
CCM Abbreviation for Client Care Monitoring
CEI Abbreviation for "Clinton Eaton Ingham"
CETA Abbreviation for Comprehensive Employment Training Act (federal legislation)
CFS Abbreviation for Child and Family Services
Chore Services Chore Services (for Habilitation Supports Waiver (HSW) enrollees) are provided by paid staff to help keep the person’s home clean and safe.  
Clubhouse Programs Clubhouse Programs are programs where members (consumers) and staff work side by side to operate the clubhouse and to encourage participation in the greater community. Clubhouse programs focus on fostering recovery, competency, and social supports, as well as vocational skills and opportunities.
CMH Abbreviation for Community Mental Health
CMHA Abbreviation for Community Mental Health Authority
CMHA-CEI Abbreviation for Community Mental Health Authority of Clinton, Eaton, and Ingham Counties
CMHAMM Abbreviation for Community Mental Health Affiliation of Mid-Michigan. (
CMHB Abbreviation for Community Mental Health Board
CMHSP Abbreviation for Community Mental Health Services Program. There are 46 CMHSPs in Michigan that provide services in their local areas to people with mental illness and developmental disabilities.
CMS Abbreviation for Case Management Services
Abbreviation for Centers for Medicare and Medicaid Services
Community Inpatient Services Community Inpatient Services are hospital services used to stabilize a mental health condition in the event of a significant change in symptoms, or in a mental health emergency. Community hospital services are provided in licensed psychiatric hospitals and in licensed psychiatric units of general hospitals.
Community Living Supports Abbreviated CLS

Activities provided by paid staff that help adults with either serious mental illness or developmental disabilities live independently and participate actively in the community. Community Living Supports may also help families who have children with special needs (such as developmental disabilities or serious emotional disturbance).
Community Mental Health The system intended to provide public mental health services directly to those in need of assistance in the communities where they reside.  Development of the community mental health system can be traced to enactment of the Community Mental Health Centers Act of 1964.  Intended to provide a community-based alternative to institutional care for many people with mental illness, implementation of the community mental health system rested on expansion of outpatient services in the community, particularly in federally funded community mental health centers.  In many jurisdictions, the community mental health system has yet to meet the expectations of its designers or those who work within it, primarily because funding did not materialize to provide needed services.Competitive EmploymentCompetitive employment involves work in the competitive labor market with an established business or through self-employment. Competitive employment may be performed on a full-time or part-time basis in an integrated setting comparable to that of others performing similar work.  Individuals are compensated at or above the minimum wage, but not less than the customary wage and level of benefits paid by the employer for the same or similar work performed by employees who are not disabled.
Compliance A measure of the extent to which a person follows the recommendations of their physicians, nurse, case manager, etc.
Consumer Member of the community receiving services from CMHA-CEI.
CPSS Abbreviation for Certified Peer Support Service Specialist
CRC Abbreviation for Certified Rehabilitation Counselor
Crisis Interventions Unscheduled individual or group services aimed at reducing or eliminating the impact of unexpected events on mental health and well-being. 
Crisis Residential Services Short-term alternatives to inpatient hospitalization provided in a licensed residential setting. 
CRT Abbreviation for Crisis Response Team
CSCMHA CEI’s Crisis Services Program
CSATP Abbreviation for Comprehensive Substance Abuse Treatment Program, the former name for CMHA CEI’s Substance Abuse Services programs.
CSDD Abbreviation for Community Services for the Developmentally Disabled
CSR Abbreviation for Customer Service Representative
CSW Abbreviation for Certified Social Worker
Cultural Competence Addresses the values, behaviors, attitudes and practices integrated into the practice methods of a system, agency, or its professionals, that enables them to effectively work with sensitivity to the person’s culture.
Culture of gentleness The culture of gentleness is based on the Gentle Teaching philosophy of John McGee, Ph.D. The core principles are based on a psychology of human interdependence. It asks care givers and care providers to look at themselves and their spirit of gentleness in order to find ways to express warmth and unconditional valuing towards those who are the most disenfranchised from family and community life. It views the care giver role as critical and requires a deep commitment to personal, organizational and social change.
Customized employment The Customized Employment process is a flexible blend of strategies, services, and supports designed to increase employment options for job seekers with complex needs through the voluntary negotiation of the employment relationship with an employer. The job seeker is the primary source of information and drives the process. The Customized Employment process begins with an exploration phase that lays the foundation for employment planning. Planning results in a blueprint for the job search, during which an employment relationship is negotiated to meet the needs of both the job seeker and the employer.


DCH Abbreviation for Department of Community Health
DD Abbreviation for Developmental Disabilities
DDA Abbreviation for Drunk Driving Assessment
Deductible (or Spend-Down) A term used when individuals qualify for Medicaid coverage even though their countable incomes are higher than the usual Medicaid income standard. Under this process, the medical expenses that an individual incurs during a month are subtracted from the individual’s income during that month. Once the individual’s income has been reduced to a state-specified level, the individual qualifies for Medicaid benefits for the remainder of the month. 
Detox Clinical care in a residential setting for people who are withdrawing from alcohol or other drugs.
Developmental Disability  Is defined by the Michigan Mental Health code means either of the following: (a) If applied to a person older than five years, a severe chronic condition that is attributable to a mental or physical impairment or both, and is manifested before the age of 22 years; is likely to continue indefinitely; and results in substantial functional limitations in three or more areas of the following major life activities: self-care, receptive and expressive language, learning, mobility, self-direction, capacity for independent living, and economic self-sufficiency; and reflects the need for a combination and sequence of special, interdisciplinary, or generic care, treatment or other services that are of lifelong or extended duration; (b) If applied to a minor from birth to age five, a substantial developmental delay or a specific congenital or acquired condition with a high probability of resulting in a developmental disability. Diagnostic Evaluation for ASDA full clinical assessment to determine if an individual meets the diagnostic criteria for an autism spectrum disorder (ASD). The evaluation may include: physical, neurological, psychological and genetic testing; clinical observations; parent interviews; developmental histories; speech and language assessments; and behavioral observations. There is no medical test for ASD.
Dialectic Behavior Therapy Abbreviated DBT

A form of cognitive behavioral therapy used for the treatment of mood dysregulation.  This treatment focuses of mindfulness, skill training, use of diary cards, and application of effective coping strategies.
DPH Abbreviation for Michigan Department of Public Health
DSM-IV TR  Abbreviation for Diagnostic and Statistical Manual of Mental Disorders Fourth Edition

Published by the American Psychiatric Association, it is the standard classification of mental disorders used by mental health professionals in the United States. The current DSM-IV TR, published in 1994, is under revision.


Early On® Michigan’s early intervention system for developmental delays and/or disabilities for infants and toddlers aged birth to three years of age. Early On supports families as their children learn and grow.
ECCC Abbreviation for CMHA CEI’s Eaton County Counseling Center program
ECJ Abbreviation for Eaton County Jail
EEO Abbreviation for Equal Employment Opportunity

CMHA-CEI is an Equal Opportunity Employer and a Drug Free Workplace.
EISD Abbreviation for Eaton Intermediate School District
Enhanced Pharmacy Enhanced Pharmacy includes doctor-ordered nonprescription or over-the-counter items (such as vitamins or cough syrup) necessary to manage your health condition(s) when a person’s Medicaid Health Plan does not cover these items.
Environmental Modifications Environmental Modifications are physical changes to a person’s home, car, or work environment that are of direct medical or remedial benefit to the person. Modifications ensure access, protect health and safety, or enable greater independence for a person with physical disabilities.  Note that other sources of funding must be explored first, before using Medicaid funds for environmental modifications.
ES Abbreviation for Emergency Services, the former name of CMHA CEI’s Crisis Services Program
Evidence-based practices The use of current best evidence in decision making.  It customizes worker experience with the various forms of evidence to the specific problem/situation under investigation.Evidence-based Practices (EBP)Treatment and educational strategies whose efficacy has been validated through published research in peer-reviewed professional journals.
Executor The person appointed to administer the estate of a person who has died leaving a will which nominates that person.
Extended Observation Beds Also Known As 23-hour stay units

Used during a mental health emergency, an extended observation bed allows hospital staff to observe and treat the person’s condition for up to one day before they are discharged to another community-based outpatient service or admitted to the hospital.


 Fair Hearing A state level review of beneficiaries’ disagreements with health plans’ denial, reduction, suspension or termination of Medicaid services. State administrative law judges who are independent of the Michigan Department of Community Health perform the reviews.
Family Psychoeducation Abbreviated FPE

An evidence based practice which focuses on educating families of persons with a mental illness regarding how best to support that individual’s recovery.  FPE focuses on connecting families with interpersonal resources and supports so they may play an active role in the client’s recovery.
Family Skills Training Family Skills Trainingis education and training for families who live with and or care for a family member who is eligible for specialty services or the Children’s Waiver Program.  
FGS Abbreviation for Family Guidance Service
Fiscal Intermediary Services Fiscal Intermediary Services  help individuals manage their service and supports budget and pay providers if they are using a “self-determination” approach.
FOC Abbreviation for Friend of the Court
FQHC Abbreviation for Federally Qualified Health Center
FSP Abbreviation for Family Support Program
FTE Abbreviation for Full-Time Equivalent


GA Abbreviation for Gamblers Anonymous
Guardian A person who has been appointed by a judge to take care of a minor child or incompetent adult (both called  "ward") personally and/or manage that person's affairs.


Health Services Health Services  include assessment, treatment, and professional moni­toring of health conditions that are related to or impacted by a person’s mental health condition. A person’s primary doctor will treat any other health conditions they may have.
HOC Abbreviation for CMHA-CEI’s House of Commons program
Home-Based Services for Children and Families Help provided in a family’s home either for a defined period of time or for as long as it takes to deal with a mental health problem.  Examples include parent training, counseling, and working with family members to identify, find, or provide other necessary help. (alternate term is in-home supports)
HOP Abbreviation for Housing Outreach Program
Housing Assistance Short-term, transitional, or one-time-only expenses in an individual’s own home that his/her resources and other community resources could not cover.
HR Abbreviation for Human Resources
HSW Abbreviation for Habilitation Supports Waiver


I.C.U. Abbreviation for Intensive Care Unit
ICHD Abbreviation for Ingham County Health Department
ICJ Abbreviation for Ingham County Jail
ICSO Abbreviation for Ingham County Sheriffs Office
IMH Abbreviation for Infant Mental Health
Individualized Educational Plan Abbreviated IEP

In the US, the IDEA requires public schools to develop an IEP for every student with a disability who is found to meet the federal and state requirements for special education. The IEP must be designed to provide the child with a Free Appropriate Public Education (FAPE).
Individuals with Disabilities Education Act
Abbreviated IDEA

The federal law ensuring a free and appropriate public education to all children with disabilities. IDEA governs how states and public agencies provide early intervention, special education and related services to eligible infants, toddlers, children and youth with disabilities.
Individuals with Disabilities Education Act Part B Part B provides assistance for education of all children with disabilities, ages 3-21. In Michigan, eligible individuals with disabilities may receive special education and related services under IDEA Part B through age 26.
Individuals with Disabilities Education Act Part C Part C was established in 1986 by Congress to ensure that infants and toddlers (from birth to age three) at risk for or with a developmental delay and their families receive appropriate early intervention services. Michigan’s Early On is the program for Part C.
Inpatient facility Any medical facility – usually a hospital – where patients stay for a period of time to receive treatment.  Most mental health systems differentiate between acute care (short-term) facilities and long-term care facilities.
Intensive Crisis Stabilization Intensive Crisis Stabilization is another short-term alternative to inpatient hospitalization. Intensive crisis stabilization services are structured treatment and support activities provided by a mental health crisis team in the person’s home or in another community setting.
Intensive Outpatient Abbreviated IOP 

A service that provides more frequent and longer counseling sessions each week and may include day or evening programs.
Intermediate Care Facility for Persons with Mental Retardation Abbreviated ICF/MR

Intermediate Care Facility for Persons with Mental Retardation (ICF/MR) provides 24-hour intensive supervision, health and rehabilitative services and basic needs to persons with developmental disabilities. The state of Michigan has one ICF/MR called the Mt. Pleasant Center.
IRMC Abbreviation for Ingham Regional Medical Center, the former name for McClaren Greater Lansing.


JCAHO Abbreviation for Joint Commission on Accreditation of Healthcare Organization
JIMHO Abbreviation for Justice in Mental Health Organization
Job coach The training of an employee by an approved specialist, who uses structured intervention techniques to help the employee learn to perform job tasks to the employer’s specifications and to learn the interpersonal skills necessary to be accepted as a worker at the job site and in related community contacts. In addition to job-site training, job coaching includes assessment, job development, counseling, advocacy, travel training and other services needed to maintain the employment.




LCSW Abbreviation for Licensed Clinical Social Worker
Least Restrictive Environment Abbreviated LRE

The least restrictive environment is identified as one of the six principles that govern the education of students with disabilities. By law, schools are required to provide a Free and Appropriate Education (FAPE) in the LRE for students who have disabilities. “Least restrictive environment” means that a student who has a disability should have the opportunity to be educated with non-disabled peers, to the greatest extent possible. They should have access to the general education curriculum, extracurricular activities, or any other program that nondisabled peers would be able to access.
LLP Abbreviation for Limited License Psychologist
LLPC Abbreviation for Limited Licensed Professional Counselor
LMSW Abbreviation for Licensed Master Social Worker
LPC Abbreviation for Licensed Professional Counselor


MA Abbreviation for Masters of Arts
Abbreviation for Medicaid
MACHMD Abbreviation for Michigan Association of Community Mental Health Directors
MACMHB Abbreviation for Michigan Association of Community Mental Health Boards
MAEDC Abbreviation for Michigan Association for Emotionally Disturbed Children
MARC Abbreviation for Michigan Association for Retarded Citizens
MDCH Abbreviation for Michigan Department of Community Health

This state department, located in Lansing, oversees public-funded services provided in local communities and state facilities to people with mental illness, developmental disabilities and substance use disorders.   (
MDHS Abbreviation for Michigan Department of Human Services
MDOC Abbreviation for Michigan Department of Corrections
MDPH Abbreviation for Michigan Department of Public Health
Medically Necessary A term used to describe one of the criteria that must be met in order for a beneficiary to receive Medicaid services. It means that the specific service is expected to help the beneficiary with his/her mental health, developmental disability or substance use (or any other medical) condition.  Some services assess needs and some services help maintain or improve functioning.
Medication Administration When a doctor, nurse, or other licensed medical provider gives an injection, or an oral medication or topical medication.
Medication Review The evaluation and monitoring of medicines used to treat a person’s mental health condition, their effects, and the need for continuing or changing their medicines.
Mental Health Therapy and Counseling for Adults, Children and Families Therapy or counseling designed to help improve functioning and relationships with other people.
Methadone and LAAM Treatment is provided to people who have heroin or other opiate dependence. The treatment consists of opiate substitution monitored by a doctor as well as nursing services and lab tests. This treatment is usually provided along with other substance abuse outpatient treatment.
MH Abbreviation for Mental Health
MHT Abbreviation for Mental Health Therapist
MHW Abbreviation for Mental Health Worker
MI Abbreviation for Mental Illness
Michigan Department of Education Abbreviated MDE

The Department of Education, under the direction of the Superintendent of Public Instruction, carries out the policies of the State Board of Education. The department implements federal and state legislative mandates in education, and oversees the schools districts in the state of Michigan, providing leadership and supervision over public education.
Michigan Mental Health Code Abbreviated MMHC

The state law that governs public mental health services provided to adults and children with mental illness, serious emotional disturbance and developmental disabilities by local community mental health services programs and in state facilities.
Michigan Rehabilitation Services Abbreviated MRS

Michigan Rehabilitation Service exists within the Department of Licensing and Regulatory Affairs. It is the federally mandated (and federally funded, with a state match) public rehabilitation agency in Michigan providing services for individuals with disabilities to gain and maintain employment, self-sufficiency and independence. To qualify, individuals must have a mental or physical disability that is a significant barrier to employment, have a need to benefit from vocational rehabilitation services, and must want to work.
MIChild A Michigan health care program for low-income children who are not eligible for the Medicaid program. This is a limited benefit. Contact Customer Services for more information
Minor Someone under legal age, which is generally 18.
MPRI Abbreviation for Michigan Prisoner Re-Entry Initiative
MSW Abbreviation for Masters of Social Work Degree


NAMI Abbreviation for National Alliance for the Mentally Ill
NASW Abbreviation for National Association of Social Workers
National Longitudinal Transition Study 2 Abbreviated NLTS2

Funded by the U.S. Department of Education, this study documents the experiences of a national sample of students who were 13 to 16 years of age in 2000 as they moved from secondary school into adult roles. The study focused on a wide range of important topics, such as high school coursework, extracurricular activities, academic performance, postsecondary education and training, employment, independent living, and community participation. The study produced information of interest to many audiences, including state and local education agencies, the U.S. Congress, the U.S. Department of Education, parents, teachers, researchers, advocates, and policy-makers.
New Employee Orientation Abbreviated NHO

All Employees, Students, Temps, Volunteers, and Residents are required to attend New Hire Orientation training on their 1st day of employment.
Non-Family Training Non-Family Training (for Children’s Waiver enrollees) is customized training for the paid in-home support staff who provide care for a child enrolled in the Waiver.
Nursing Home Mental Health Assessment and Monitoring Nursing Home Mental Health Assessment and Monitoringincludes a review of a nursing home resident’s need for and response to mental health treatment, along with consultations with nursing home staff.  


OAS Abbreviation for Older Adult Services
OBRA Abbreviation for Omnibus Budget Reconciliation Act
Occupational Therapist Abbreviated OT

Certified professionals who help individuals in the areas of fine and gross motor development, visual motor integration, visual perception, neuromuscular control, response to sensory stimuli, bilateral coordination, and motor planning. Some occupational therapists have training in sensory integration therapy.
Occupational Therapy The evaluation by an occupational therapist of an individuals’ ability to do things in order to take care of themselves every day, and treatments to help increase these abilities.
ODCP Abbreviation for Office of Drug Control Policy
ORR Abbreviation for Office of Recipient Rights
OSAS Abbreviation for Office of Substance Abuse Services
OTC Abbreviation for Over the Counter Medications

Drugs for sale without needing a prescription.
Outpatient Treatment         Outpatient Treatment includes counseling for the individual, and family and group therapy in an office setting.


Partial Hospital Services  Partial Hospital Services include psychiatric, psychological, social, occupational, nursing, music therapy, and therapeutic recreational services in a hospital setting, under a doctor’s supervision. Partial hospital services are provided during the day – participants go home at night.
PCP Abbreviation for Primary Care Provider
Abbreviation for Person Centered Plan
Peer-Delivered and Peer Specialist Services Peer-Delivered services such as drop-in centers are entirely run by consumers of mental health services. They offer help with food, clothing, socialization, housing, and support to begin or maintain mental health treatment.  Peer Specialist Services are activities designed to help persons with serious mental illness in their individual recovery journey and are provided by individuals who are in recovery from serious mental illness.
Personal Care in Specialized Residential Settings Personal Care in Specialized Residential Settings assists an adult with mental illness or developmental disabilities with activities of daily living, self-care and basic needs, while they are living in a specialized residential setting in the community.
Personal Emergency Response Device A devise designed to help a person maintain independence and safety, in their own home or in a community setting. These are devices that are used to call for help in an emergency.
Personal Representative An individual with court-ordered authority to act on behalf of another.
Person-Centered Planning Abbreviated PCP

An individualized planning process that takes into consideration the person’s unique strengths, learning styles, and life circumstances. The person with a disability, such as ASD, and the family guide the process and make the ultimate decisions about services and supports.
Pervasive Developmental Disorder, Not Otherwise Specified Abbreviated PPD-NOS

Individuals who have symptoms common with autism, but who do not meet all of the criteria that are required for an autism or Asperger diagnosis. Also knows as atypical autism.
PhD Abbreviation for Doctor of Philosophy
Pharmacist A healthcare professional who fills and dispenses prescription medicines and discusses medications with patients and healthcare team.
Physical Therapy The evaluation by a physical therapist of a person’s physical abilities (such as the ways they move, use their arms or hands, or hold their body), and treatments to help improve their physical abilities.
Power of Attorney Someone specifically named by another through a written "power of attorney" to act for that person in the conduct of the appointer's business.  In a "general power of attorney" the attorney-in-fact can conduct all business or sign any document, and in a "special power of attorney" he/she can only sign documents or act in relation to special identified matters.
Prepaid Inpatient Health Plan Abbreviated PIHP

Organization responsible for coordinating the mental health, developmental disability and addictive disorder services for people with Medicaid within their region.
Prevention Service Models Prevention Service Models (such as Infant Mental Health, School Success, etc.) use both individual and group interventions designed to reduce the likelihood that individuals will need treatment from the public mental health system.
Prevocational Services Prevocational Services (for HSW enrollees) include supports, services and training to prepare a person for paid employment or community volunteer work.
Primary Care Provider Abbreviated PCP

A primary care provider is a pediatrician, family practice physician, nurse practitioner, or physician’s assistant that providers medical care for an individual or family.
Private Duty Nursing An individualized nursing service provided in the home, as necessary to meet specialized health needs.  
PS Abbreviation for Protective Services worker
Psy.D. Abbreviation for Doctor of Psychology
Psych Abbreviation for Psychology
Psychiatrist A medical doctor who specializes in treating mental disorders and conditions and may prescribe medications.
Psychologist A healthcare professional who can perform testing and provide talk therapy.
Psychosocial Rehabilitation A process that offers the opportunity for individuals who are impaired, disabled, or handicapped by a mental disorder to reach their optimal level of independent functioning in the community.  May take place in a clubhouse.
Psychotherapy(called talk therapy) A process in which a person talks with a psychiatrist, psychologist, social worker, or licensed counselor about a mental health condition.
PT Abbreviation for Physical Therapy




Recovery A journey of healing and change allowing a person to live a meaningful life in a community of their choice, while working toward their full potential.
Rehabilitation Help in regaining educational, vocational, or living skills.
Residential Treatment Intensive therapeutic services which include overnight stays in a staffed licensed facility.
Resiliency The ability to “bounce back.” This is a characteristic important to nurture in children with serious emotional disturbance and their families. It refers to the individual’s ability to become successful despite challenges they may face throughout their life. 
Respite Care Services Respite Care Services provide short-term relief to the unpaid primary caregivers of people eligible for specialty services.  Respite provides temporary alternative care, either in the family home, or in another community setting chosen by the family. 
RR Abbreviation for Recipient Rights
RRO Abbreviation for Recipient Rights Officer


SA Abbreviation for Substance Abuse
SAC Abbreviation for Substance Abuse Counselor
SAMHSA Abbreviation for Substance Abuse and Mental Health Services Administration
SAS Abbreviation for CMHA CEI’s Substance Abuse Services program
SED An Abbreviation for Serious Emotional Disturbance

As defined by the Michigan Mental Health Code, means a diagnosable mental, behavioral or emotional disorder affecting a child that exists or has existed during the past year for a period of time sufficient to meet diagnostic criteria specified in the most recent Diagnostic and Statistical Manual of Mental Disorders; and has resulted in functional impairment that substantially interferes with or limits the child’s role or functioning in family, school or community activities.
Self Determination The four principles of self-determination are freedom, authority, support and responsibility. Freedom refers to the fact that individuals have the same rights as all citizens. Authority prioritizes control of financial resources to the individual with the disability. Support refers to the organization of resources in individualized ways based on the needs and desires of the person with the disability. Responsibility references the efficient use of funds as an investment in a person’s life, rather than to purchase services or slots.
Serious Mental Illness Defined by the Michigan Mental Health Code to mean a diagnosable mental, behavioral or emotional disorder affecting an adult that exists or has existed within the past year for a period of time sufficient to meet diagnostic criteria specified in the most recent Diagnostic and Statistical Manual of Mental Disorders; and that has resulted in function impairment that substantially interferes with or limits one or more major life activities.
Service Coordination Service Coordination is often described in terms of specific service delivery functions and activities aimed at assisting individuals and families to obtain appropriate and needed services from agencies in a community or geographical area.
Service Provider/Provider Any professional, paraprofessional, or direct care worker that provides educational, health, mental health, daily living or employment service or support.
Services for Only Habilitation Supports Waiver (HSW) and Children’s Waiver Participants Some Medicaid beneficiaries are eligible for special services that help them avoid having to go to an institution for people with developmental disabilities or nursing home. These special services are called the Habilitation Supports Waiver and the Children’s Waiver. In order to receive these services, people with developmental disabilities need to be enrolled in either of these “waivers.” The availability of these waivers is very limited.
Sheltered Workshop Provide people with intellectual and developmental disabilities employment opportunities in segregated environments that are isolated from the community. In general, these employment settings are associated with low earnings and limited interactions with nondisabled individuals.
Skill-Building Assistance Includes supports, services and training to help a person participate actively at school, work, volunteer, or community settings, or to learn social skills they may need to support themselves or to get around in the community.
SMI Abbreviation for Seriously Mental Illness
Specialty Supports and Services Medicaid-funded mental health, developmental disabilities and substance abuse supports and services that are managed by the Pre-Paid Inpatient Health Plans.
Speech and Language Pathologists Certified professionals who treat disorders related to speech,language, communication, articulation, and fluency.
Speech and Language Therapy Evaluation by a speech therapist of a person’s ability to use and understand language and communicate with others or to manage swallowing or related conditions, and treatments to help enhance speech, communication or swallowing. 
SPMI Abbreviation for Serious and Persistent Mental Illness
SSD Abbreviation for Social Security Disability
SSI Abbreviation for Social Security Insurance
Stigma A mark of shame or disgrace.  When people are treated unkindly, as if they have a stigma, they might feel embarrassed.
Sub Abuse Abbreviation for Substance Abuse
Sub-Acute Detoxification Also Know As Detox

Sub-Acute Detoxification is clinical care in a residential setting for people who are withdrawing from alcohol or other drugs.
Substance Use Disorder Abbreviated SUD

Is defined in the Michigan Public Health Code to mean the taking of alcohol or other drugs at dosages that place an individual's social, economic, psychological, and physical welfare in potential hazard or to the extent that an individual loses the power of self-control as a result of the use of alcohol or drugs, or while habitually under the influence of alcohol or drugs, endangers public health, morals, safety, or welfare, or a combination thereof.
Support Group A type of therapy in which at least two or more people talk about their own problems and each other’s problems with a talk therapist or peer led group.
Supported Employment Supported employment refers to competitive work in integrated settings with supports and assistance. These supports may include job coaching, transportation, assistive technology, specialized job training, and supervision, as needed. Individuals in supported employment earn at least minimum wage.
Supported/Integrated Employment Services Supported/Integrated Employment Services provide initial and ongoing supports, services and training, usually provided at the job site, to help adults who are eligible for mental health services find and keep paid employment in the community. 
Supports Coordinator Staff person who helps write an individual plan of service and makes sure the services are delivered.   His or her role is to listen to a person’s goals, and to help find the services and providers inside and outside the local community mental health services program that will help achieve the goals. A supports coordinator may also connect a person to resources in the community for employment, community living, education, public benefits, and recreational activities.  System of Care System of care is an approach to collaboration and coordination across systems, communities, agencies, families and youth that promotes the physical, emotional, intellectual and social wellness of children and youth across the lifespan. In partnership with youth and families, a system of care creates a coordinated network of services and supports that is characterized by multi-system sharing of resources and responsibilities.


Targeted Case Manager Staff person who helps write an individual plan of service and makes sure the services are delivered.   His or her role is to listen to a person’s goals, and to help find the services and providers inside and outside the local community mental health services program that will help achieve the goals. A Case Manager may also connect a person to resources in the community for employment, community living, education, public benefits, and recreational activities.
TEP Abbreviation for Transitional Employment Placement
Therapist A person who has been trained in ways such as talk therapy to treat mental illness.
TRC Abbreviation for The Recovery Center
Treatment Planning Assists the person and those of his/her choosing in the development and periodic review of the individual plan of services.
Treatment Team All the people who work with a person to help him or her recover from an illness.


UR Abbreviation for Utilization Review




Wraparound Services Individually designed set of services provided to children with serious emotional disturbance or serious mental illness and their families that includes treatment services and personal support services or any other services necessary to maintain the child in the family home.
Wraparound Services for Children and Adolescents Wraparound Services for Children and Adolescents with serious emotional disturbance and their families that include treatment and supports necessary to maintain the child in the family home.






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