The National Core Indicator (NCI) Project was implemented to establish a nationally recognized set of performance and outcome indicators to measure performance of public services for individuals with intellectual or developmental disabilities. With direction and assistance from the Michigan Department of Community Health, Community Mental Health Service Programs across the state, including CMHA-CEI, helped several hundred individuals receiving supports participate in confidential surveys. The goal of the project was to assess how well services help people be safe and healthy, help people achieve real life outcomes, assist family members with caring for someone with a disability, and ensure a stable and quality staff pool. The survey emphasizes the measurement of outcomes that are meaningful to the people we serve. Examples of these quality of life questions include how often respondents feel lonely, if they have a paid job and if they have had a complete physical in the past year.
To see the results for Michigan and other states across the Nation, please click here to download the 2011-12 Adult Consumer Survey.